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Returns

Aldré aims to ensure its customers’ full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for a refund. Please start by filling out the form here.

To return an item, the following conditions must be met:
• Returns must be requested within 30 days of delivery.
• The returned item(s) must be in new condition, unworn, with the hang tag attached in the original packaging.

We are not responsible for risk of loss or damage during return shipment. Any item(s) returned not in the required condition will be returned to you.

Please note:
• Items purchased during seasonal sales cannot be returned or exchanged.
• Made-to-order products cannot be returned or exchanged.
• Items marked as Final Sale cannot be returned or exchanged.
• U.S. customers will not be refunded for initial shipping costs.
• International customers will not be refunded for initial shipping costs and a return shipping fee will be deducted from your refund to cover the cost of the return shipment.

Once your return is delivered, please allow 5-7 business days for your return to be processed. You will receive an email confirmation once your return has been processed.

 

Please contact us about any damaged or defective items with accompanying photos within a 60-day period from the date of purchase.

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